dg-token identifier; Build displays its Basic Auth callback URL once. Configure Deepgram to deliver a completed transcript to that URL. No Deepgram API key or account lookup is used.
Select published Definition version IDs before saving a destination. Changing the destination or analysis choice applies to future admissions; an already accepted input retains its original assignment and revisions. Pause stops new callbacks with a non-2xx response while admitted work continues. Rotation keeps the connection identity and replaces the callback credential. Provider retry behavior determines whether a failed delivery arrives again.
Amazon Connect, NICE, Five9, 8x8, Cisco Webex Contact Center and RingCentral have catalog entries; Connect becomes usable when their adapter is installed. This page does not imply those adapters are active.
To use existing Google Speech-to-Text, ElevenLabs or another producer, send their output through the direct transcript API. Map supplied text, speaker and second-based start/end fields to ordered turns; retain the provider’s original identifier as external_conversation_id. The admission source is api, because this is an API submission. It does not create a provider connection or make the provider transcribe again. An untimed text passage remains untimed. Deepgram’s native callback has its own deepgram source provenance.
The direct receiver accepts WAV, MP3 or M4A multipart audio, audio URLs, plain text and ordered turns. It produces the same interaction and transcript-availability dispatch used by connected sources. Find its URL in Build → Developers.