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Mach-1 accepts supported source deliveries and processes conversations asynchronously. Use the published status and result reads to determine when an admitted request is ready.

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Inbound deliveries

Build Sources provides managed Zoom setup and a native Deepgram callback destination. Deepgram delivers a completed transcript to the one-time Basic Auth callback URL shown during setup. The optional dg-token check is configured for that connection. Destination and selected-analysis changes apply to future admissions. See sources and transcript producers for credential rotation, pause behavior, and existing transcript imports.

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Follow a conversation

Retain the admitted interaction ID. Poll GET /api/ingest/interactions/{interactionId}/status with the scoped key, then retrieve its transcript and results. An agent can use mach1_get_status and the read tools. Follow returned next_actions and retain the input/transcript revision across pages.

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Follow a forecast

Retain the submitted run_id. Read GET /api/forecasts/{runId} or call mach1_get_forecast until it completes or fails. See forecasting.

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Outbound application events

The published contracts use status reads for processing completion. A general customer-managed completion-webhook subscription and signing catalog is not part of those contracts. Use the status flow above for an integration built against this release.