October 26, 2026
Customer guides and forecasting reference
- Added Atlas guides for getting started, workforce planning, interaction review, and knowledge publication.
- Put transcription first in the Mach-1 journey and connected analysis, evidence, and forecasting.
- Added forecasting REST reference and an agent quickstart using existing scoped interfaces.
- Documented current USD 0 forecasting and account-configured credit and top-up amounts.
October 2026
Mach-1 developer access
- Added scoped personal keys, direct audio and transcript submission, asynchronous interaction reads, and the nine processing and retrieval tools on Mach-1 MCP.
- Added a Build workspace with Sources, Requests, Analysis, Developers, and Usage views. New self-service workspaces receive a pinned starter Interaction findings analysis when the required model is configured.
- Added exact interaction and external-conversation identifier search with source provenance. Filtered cursors retain the selected filters.
- Added minute-based prepaid transcription and analysis billing, with Stripe top-up fulfillment and funding recovery. Availability depends on the deployment’s billing configuration.
August 2026
Provider-auth connection authority
- Provider runtime authentication now resolves credentials directly from the active Atlas connection’s Vault references.
- Removed the retired binding-resolution RPC from the live broker path for Zoom, Vonage, and LinkLive.
July 2026
Developer portal initialized
- Added the Atlas v1 developer documentation foundation.
- Published the initial object, identity, Lists and Cycles, and semantic-layer concepts.
- Added production-readiness guides for domain modeling and integration design.
- Established placeholders for the external API, authentication, webhooks, MCP, and future SDKs without implying unreleased contracts.
Future entries will identify contract changes, effective dates, migration steps, and deprecations when applicable.